Return Policy

General Terms:

Items must be returned within 5 business days of receipt in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs.

Items sold “as is” or “as described” are not returnable unless they are damaged in shipping.


      Fees and Charges:

Buyer receives a refund in their original payment method, less shipping costs and 15% restocking fee, upon receipt and inspection of returned item.


      Returns accepted for items damaged in shipping:

All original packaging material and item must be returned at buyers expense within 5 business days of receipt. Buyer agrees to cooperate with carrier if necessary for return process.


All items are packaged with great care, so damaged goods is rare (if ever). Contact us at mortoneinstruments@gmail.com if there is a problem and to keep things friendly. 

Our goal is to have good relationships with our patrons.